We experienced an issue with Twilio REST API impacting our SMS messaging to function. Twilio had reported the incident here: https://status.twilio.com/incidents/frk798vltm84. From 4:53pm PST - 7:44pm PST, Workstream app was not able to send any SMS out during this time. We raised a banner on our Workstream app at 6pm PST. After 7:24pm PST, Twilio had observed recovery and our SMS function started to recover as well. At 8pm PST, we brought our banner down and have recovered our services.