Workstream is experiencing issues with sending emails to Yahoo email domains.

Incident Report for workstream

Resolved

This incident has been resolved.
Posted Feb 14, 2024 - 07:05 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2024 - 06:48 PST

Identified

The issue has been identified. We are working with Yahoo support to resolve throttling by the ESP. We will post another update when the situation improves.
Posted Feb 09, 2024 - 19:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2024 - 06:49 PST

Identified

The issue has been identified. We are working with Yahoo support to resolve throttling by the ESP. We will post another update when the situation improves.
Posted Feb 08, 2024 - 10:43 PST

Update

We are continuing to investigate this issue. Yahoo emails remain blocked. We are working with Yahoo and our email provider to diagnose the root cause of this ongoing issue.
Posted Feb 07, 2024 - 20:10 PST

Update

We are continuing to investigate this issue. Yahoo emails remain blocked. We are working with Yahoo and our email provider to diagnose the root cause of this ongoing issue.
Posted Feb 07, 2024 - 16:59 PST

Update

We are continuing to investigate this issue. Yahoo emails remain blocked. We are working with Yahoo and our email provider to diagnose the root cause of this ongoing issue.
Posted Feb 07, 2024 - 14:47 PST

Update

We are continuing to investigate this issue, Yahoo emails remains blocked. We have reached out to Yahoo for support.
Posted Feb 07, 2024 - 12:35 PST

Investigating

We are currently investigating, all other email domains are unaffected. Users will experience intermittent or delayed emails from Workstream if they use a Yahoo email address.
Posted Feb 07, 2024 - 09:30 PST
This incident affected: Onboarding and Payroll.